I have been on Microsoft Course 2262 the last couple of days for work.
A couple of times, I’ve had to hold my tongue. The best example is that there was a whole module entitled “Troubleshooting Issues relating to Internet Explorer”. I was disappointed to see the contents of the module weren’t (wasn’t?) http://getfirefox.com.
Just for fun, here is one of the questions from the module “Troubleshooting Issues relating to Office”:
You recieve a call from a user who did not activate Office, and now he is running the Office programs in reduced-functionality mode. The user does not want to activate Office because he is worried that his personal information will be made available to other vendord.
How should you respond?
Now, the answer is obviously that I should tell them not worry, Microsoft will look after you etc etc blah blah blah. I do find it quite interesting that Microsoft are trying to use their ‘trainees’ as advocates for their software and practices.
Comedy responses to the above question welcome in the comments. They will give me something to read when we get onto “Troubleshooting Issues relating to Outlook Express”…
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“How should you respond?”
“Here’s the URL to get OpenOffice.org..”
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